24-hour on-call service

Safety – day and night

Available for you 24/7

Care needs always

in good hands

Our 24-hour on-call service gives you security – at any time and reliably. Whether you have uncertainties, urgent questions or need assistance: you can reach us even outside of regular working hours.

Our qualified carers act calmly and with your individual situation in mind. This means you feel well supported even in challenging moments. This support provides noticeable relief, especially for people living alone and family carers. At Sernitas Care, you are not on your own.

I live alone and was initially concerned about what would happen in an emergency. With the on-call service from Sernitas Care, I feel much safer because I am not on my own.

Ms K.

Client at Sernitas Care

I live alone and was initially concerned about what would happen in an emergency. With the on-call service from Sernitas Care, I feel much safer because I am not on my own.

Ms K.

Client at Sernitas Care

Advantages of on-call duty

Advantages

of on-call duty

On-call service adds an important element of reliability to our care services. It provides professional guidance when decisions are difficult or uncertainty arises.

This gives relatives greater peace of mind and confidence in the care of their loved ones, even when they cannot be there themselves. For our patients, this creates stability and reinforces the feeling of being well supported in their own homes.

This not only makes care safer, but also less emotionally stressful and more predictable for everyone involved.

We are here for you!

If you have any questions or would like to find out more about our 24-hour on-call service, please do not hesitate to contact us. Our team will take the time to address your concerns and provide you with personalised, clear advice. Together, we will find a solution that suits your situation.